Category Archives: SUBMIT A CASE


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A destination drive is required for the final data to be copied to. You may provide a drive or buy one from Aceon


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Courier the unit to: Aceon Data Recovery Suite 300 – 1275 West 6th Avenue, Vancouver, BC, V6H 1A6. If you have any questions please call us locally at 604 224-4357 or 1-866-268-3792 or


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Device Submission Form – Printable Form (Recommended) Device Submission Form – Online Form Dealer Submission Form (Computer Shops)


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Use a box size of not less than 5″ x 8″ x 10″ and be sure that the drive has at least 5″ of bubble-wrap insulation on each side. If shipping more than one hard drive, please wrap each drive individually with at least 5″ of bubble insulation. Include the service order form. Mark “Fragile” […]