Aceon Data Recovery

RAID Array Data Recovery

Aceon is the trusted choice for server and RAID data recovery in Canada. We have a dedicated team of RAID data recovery specialists who can provide you with immediate and professional assistance whenever you need it.

Server / RAID Array Data Recovery Services

A server ready for RAID data recovery.We have been recovering data from RAID and server systems since 2004, with hundreds of successful cases across Canada and worldwide. We offer three service levels to suit your needs:

Emergency – We work around the clock to recover your data as fast as possible. This service level includes overnight and weekend work. We will get you back up and running as fast as possible.

Priority – We recover your data within 7-10 working days.

Standard – We recover your data within 15-20 working days.

These are approximations and each scenario is different. 

We can recover the data from:

  • Any RAID Level (e.g. RAID 0,1, 5, 6, 10, 50 etc.)
  • Any System (Dell Poweredge, HP Proliant, IBM, G-RAID, Synology, NetGear, QNAP etc.)
  • Any Operating System and File System
  • Any type of data e.g. Virtual Machines (VMs), SANs, Microsoft Exchange Server, SQL Server, general Microsoft Office data, Video and TV production, music production, SANs, custom systems etc.
  • Whatever your RAID configuration is, we can recover the data from it.

Common RAID / Server Faults We Recover Data From

  • RAID array / Controller Card Failure
  • Missing / Deleted Files and Data
  • Controller Card Set-up Corruption
  • RAID Container Crash
  • Boot FailureA NAS (Network Attached Storage) device.
  • Server registry configuration lost
  • Rebuild failure
  • Damaged striping
  • Multiple hard disk drive failure (or multiple drives go offline)
  • Intermittent drive failure resulting in configuration corruption
  • RAID array or volumes that won’t mount after a server crash
  • Configuration damage or corruption
  • Addition of incompatible drives
  • Hardware conflicts
  • Software corruption
  • Software or operating system upgrades

The RAID Data Recovery Process

We start by diagnosing your RAID or server failure and determining whether each media device is accessible to our lab equipment. If so, we create a raw image of all data from accessible media onto new media, so that we can analyze the nature of the information loss situation. If some of the media is inaccessible, we will test the components and examine their internal health to determine the extent of physical damage.

RAID configuration diagram.Recovery of crashed RAID and other hard disks often involves replacing failed or damaged components in a clean environment, and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets and drive motors. We then use the raw images of all the server’s media to perform logical RAID data recovery.

We have to determine both the exact layout of volumes which span or are striped across multiple drives and what fixes to filesystem structures are needed to access the important data. We usually ‘destripe’ multiple-drive servers onto our media so that we can perform filesystem repairs and extract the data files. Sometimes the existing filesystem structures are missing or damaged so much that we have to extract data directly from one or more fragments of the destriped image.

Once a recovery has been successfully performed, we create file lists and check information validity.

Data Security

You can trust us to handle your data with the utmost care, ensuring its confidentiality and integrity throughout the recovery process. Your peace of mind and the security of your data remain our top priorities.

ALL IS NOT LOST! Contact us for unparalleled RAID data recovery services prioritizing speed, accuracy, and confidentiality.