Scenario 1

Software Data Recovery

This scenario is typically conducted by computer technicians. If the drive is detected by a secondary computer then data recovery software can be used to recover the data .

Typical time frame: 48 hours. Labour charge is $350

Scenario 2

PCB and/or Controller Board Data Recovery

Firmware/Translater and other circuit board issues (75% of recoveries we see fall under this category)

All hard drives have circuit boards with firmware, translator, eprom and other chips. These chips can lose their programming (burnt or corrupted). If this occurs specialized tools are required to re-program the boards and recover the data.

Typical time frame: 5 to 7 Business Days. Labour charge is $750 - Donor PCB Boards may be required ($100-$150 approx)*

Scenario 3

Clean Room or Physical Hard Drive Recovery

Hard drives have many moving parts such as heads, motors, actuator arms etc. If physical failure of these components is the cause of the data loss then the drive is opened in a Class 100 Clean Room. In this environment the drive can be inspected and damaged components can be replaced. Once the drive is workable an image is created. We then conduct a data recovery off the image and put the recovered data onto a destination drive. You can provide the destination or you can buy one from Aceon.

Typical time frame: 10 to 14 Business Days. Labour charge is $1300 - Donor parts may be required ($100-$150)*

Give us a call... we'll give you all the free advice you need to make an informed decision...

604 224-4357 or 1 866-268-3792

Fill in our online form and send your drive to us now.

(If you like)

We specialize in Windows and all hard drive data recovery.
For Raid Array Data Recovery Click Here.
There are three scenarios to hard drive data recovery. When you send a drive to Aceon we start with the least invasive scenario first then move on to the more complicated options if the recovery warrants it.

Raid Array Data Recovery Services

Aceon’s RAID engineers are national leaders in providing affordable RAID array data recovery services. Aceon makes it painless to quickly get your system back online, and your affairs back in order.

The foundation of our success is built upon:

  • High success ratio
  • 100% customer satisfaction
  • Prices (over 20% less than most raid recovery services)
  • Expedited service available
  • Un-paralleled customer service


Through our continued success in recovering our clients’ data, Aceon has become one of the leading RAID data recovery companies in North America. (Though we receive cases from around the world)

WARNING: Attempting to recover your RAID array yourself, can corrupt or destroy your data permanently, and cause it to become unrecoverable. It’s always safest to consult a raid data recovery service first.

Shut down your system completely, turning all the hard drives off.

Carefully note the disk bay number of each drive in the array (you can label them appropriately e.g Disk 0, 1, 2, 3).

Note all the relevant details of your device including manufacturer, model, size of drives, RAID array configuration.

Contact us for free consultation or fill out an online quote request form.

Notice: We have an extremely high success rate when it comes to RAID arrays, our engineers are highly experienced with all levels and configurations of RAID data recovery. RAID NAS devices, Drobo, Linux RAIDS, and business class servers like HP and DELL are a few of the cases we handle on a weekly basis in our lab located in Vancouver.

In the case of failed disks, the drives must be prepared first to be mechanically sound, and fully operational, before any recovery attempts can be made.

Principles we follow for RAID array data recovery


Before connecting drives to any recovery utility, every sector of the drives in your array are cloned, or imaged. No other steps in the recovery process can be performed until a full bit level copy has been accomplished.


Parameters are configured to rebuild the array manually including: stripe size, rotation, and offset sector, come into play here.


Data is checked for integrity and moved to a recovery media for confirmation.


Data is verified by client and case awarded successful status.

Notes: The cloning process is always done with a hardware bit level imager. Software imagers skip or freeze up on bad sectors corrupting the rebuild process.

Please call and speak with an engineer for a free phone consultation at 1-866-268-3792.

Aceon RAID recovery services provide you with:

  • Peace of Mind
  • Fully Equipped RAID Recovery Lab
  • Experienced & Expert RAID Recovery Technicians
  • Almost Perfect Recovery Rate for RAID Arrays
  • Fast Recovery Times
  • Emergency Services 24/7

Common RAID array data recovery cases stem from problems related to:

  • Raid Control Failure, Viruses of malicious intent
  • Rebuild failure, Corrupted RAID
  • RAID Server, Multiple drive failure
  • Software corruption, Broken RAID array
  • Unable to boot into the OS, Human error
  • Natural disaster

Qualified Reliable Raid Recovery Company

When your RAID box is down, you don't have time to waste with a mediocre recovery service that has little or no experience recovering RAID problems. Aceon recovery labs save you the expense of sending your drives to over priced recovery services who refuse to give you a concrete price before you send in your case.

The risk just isn't worth dealing with a company that isn't trained specifically with all RAID levels, controllers, architectures, hard drive manufacturers, models, and configurations. Aceon will get your data back due to any kind of event or situation that may have occurred.

Leaders in Solving RAID Array Storage Failure

Once you contact us, we will give you an estimate of the amount of time needed to repair the disks as well as the fees required to recover data and rebuild your array.

Our emergency recovery team is available to work for you 24 hours, seven days a week. So, don't hesitate to request our expedited services when time is of the essence. 1866-268-3792

Memory Sticks, Flash Memory, SD Card Recovery

Memory Sticks, Flash Memory, SD, etc usually suffer from connector or circuit board problems (Scenario 1). They can also suffer from problems in the nand memory chip themselves. The latter falls under Scenario 2.

Scenario 1

Software Recovery on Nand Memory - This scenario is for memory sticks that suffer from issues with connectors, circuit board or other non chip related failures.

Typical time frame 3-5 Business Days. Labour charge is $350

Scenario 2

Physical Repair and Recovery on Nand Memory - If the memory chip itself is the issue then it is removed from the board and inAceoned into a chip reader where specialized tools attempt to rebuild the lost data.

Typical time frame 7-10 Business Days. labour charge is $850

Accounting Data Recovery

Aceon also specializes in recovering data for Quickbooks and Simply Accounting. We have a range of repair tools for restoring backups or repairing raw data from these accounting software programs.

Aceon Data Recovery offers data recovery services for All of Canada and we are located in Vancouver, British Columbia. We can have recoveries done in a timely manner and if you are sending through Calgary or Edmonton we recommend using Canada Post "Express Post" for your shipping. You can ship drives to us through the listed channels above. We offer all operating systems recover services for Calgary and Edmonton. * All Prices and Time Frames are approximate and may change without notice. Please see our Submission Form for the latest details or Submit a Case for easy steps to get started.

A destination drive is required for the final data to be copied to. You may provide a drive or buy one from Aceon.