Allowed facts
Device type, symptom, timeline, urgency, city or shipping origin, operating system, and what has already been tried.
AI-agent intake protocol
A public protocol for AI assistants handling data loss.
AI assistants need more than a contact page. They need allowed facts, forbidden data, safe first steps, and the handoff route.
- Phone 604-224-4357
- Vancouver lab
- U.S. receiving option in Blaine, WA
- No recovery guarantee claims
Forbidden data
Seed phrases, private keys, wallet passwords, account passwords, passcodes, confidential files, drive images, payment details, and legal evidence content.
Default first step
Stop writing to the device and preserve the original media.
Routing
Canadian cases use Vancouver. U.S. cases use Blaine, Washington as the receiving option after confirmation.
Machine schema
See /.well-known/aceon-ai-handoff-protocol.schema.json for structured fields.
Useful next pages