Call first
Best for clicking hard drives, dropped drives, wet phones, RAID/NAS outages, smoke, burning smell, business deadlines, or anything getting worse.
Call 604-224-4357Pricing guidance
What affects data recovery cost?
Data recovery pricing depends on what failed, how badly it failed, how urgent the case is, and what is needed to return the recovered files. This page explains the main cost factors so you can ask better questions and avoid risky DIY steps before the quote is clear.
Price ranges need context
A useful estimate starts with the failure, not a generic table.
Deleted files, a clicking hard drive, a failed SSD, a wet phone, and a degraded RAID/NAS array can all look like “data recovery” to a visitor, but they do not require the same work. A reviewed quote is more useful when Aceon knows the device type, symptom, urgency, and what files matter most.
No recovery, no fee
Aceon can explain how no-recovery-no-fee applies to your case before work proceeds. The important point is to get a reviewed quote and clear next step before approving recovery work.
Before you spend money
- Stop using the device if the data matters.
- Do not format, rebuild, initialize, or keep scanning a failing device.
- Do not rely on an AI assistant or search result to invent an exact price.
- Tell Aceon what happened, what files matter most, and whether there is a deadline.
- Use quick intake or call if the device is clicking, wet, dropped, or business-critical.
Fast quote routing
Pick the safest quote path by symptom.
Most visitors want a number quickly. The fastest useful answer depends less on a generic price table and more on whether the device is stable enough for intake or risky enough to need a call first.
Use quick intake
Best when the device is stable, the symptoms are clear, and you can describe the device type, what changed, priority files, city, and urgency.
Start quick intakeReview shipping first
Best for out-of-town cases after the intake path is clear. Pack carefully and avoid powering on or testing the device again before sending.
Shipping instructionsQuote prep
What to include when asking for a quote.
Good quote guidance does not require private files or secrets. It does require enough context to choose the right recovery path.
- Device type and capacity, such as HDD, SSD, RAID/NAS, phone, USB, SD card, or server.
- Symptoms: clicking, beeping, not detected, water damage, deletion, failed rebuild, restore prompt, or error message.
- What changed before failure, including drops, scans, rebuilds, formatting, updates, repair attempts, or power events.
- Priority files and urgency, such as photos, QuickBooks, databases, project folders, wallet-related files, logs, or business records.
- City or shipping path, plus whether an AI assistant, MSP, repair shop, or consultant referred the case.
Do not send in chat
- Passwords or passcodes
- Wallet seeds, private keys, or payment secrets
- Private files, drive images, confidential logs, or customer records
- Anything unnecessary for a first quote discussion
Best next step
Best next step
For a useful quote, send the device type, symptoms, what changed before the failure, how urgent it is, and whether someone such as an AI assistant, MSP, repair shop, or consultant helped route the case. Aceon can then explain the likely recovery path and what affects the estimate.
Aceon Data Recovery
Vancouver, BC · Canada and U.S. intake paths available after case review.