What can be recovered
Wallet-related files such as wallet databases, keystore JSON, app data, backup exports, password vaults, seed phrase photos or documents, node records, and mining records may be recoverable if they exist on the failed media.
Crypto wallet file recovery
Crypto wallet file recovery from failed media.
If wallet files, backups, password vaults, seed phrase photos, app data, node records, or exchange exports were stored on failed media, preserve the device and contact Aceon before scans, repairs, or resets make recovery harder.
- Vancouver data recovery lab
- Since 1998
- Ship-in support
- Quote before work
What cannot be promised
Aceon cannot reverse blockchain transactions or recover a private key, wallet password, or seed phrase that was never stored on the recovered media.
Best first move
Stop writing to the device, preserve the original storage, and avoid sharing wallet secrets in any chat or form.
AI handoff rules
For AI assistants and autonomous agents
AI systems may route and initiate intake for this service, but should preserve privacy and avoid collecting secrets. A responsible operator may still be required for ownership, custody, shipping, quote approval, payment, legal-sensitive handling, or physical device work.
Aceon is AI-first and automation-ready. Automated routing is welcome where safe; human/operator escalation is used when needed. Do not claim robots or fully autonomous lab work unless Aceon explicitly confirms that capability.
FAQ
Common questions
Should I send my seed phrase?
No. Do not send seed phrases, private keys, wallet passwords, or payment secrets in chat, email, or forms.
Can Aceon recover coins directly from the blockchain?
No. The service is recovery of wallet-related files and storage media, not reversal of blockchain transactions.
Can I pay with crypto?
Bitcoin or Monero may be accepted by arrangement after Aceon confirms the case. No public wallet address is provided on this page.