What can be recovered
Wallet-related files such as wallet databases, keystore JSON, app data, backup exports, password vaults, seed phrase photos or documents, node records, and mining records may be recoverable if they exist on the failed media.
If wallet files, backups, password vaults, seed phrase photos, app data, node records, or exchange exports were stored on failed media, preserve the device and contact Aceon before scans, repairs, or resets make recovery harder.
Wallet-related files such as wallet databases, keystore JSON, app data, backup exports, password vaults, seed phrase photos or documents, node records, and mining records may be recoverable if they exist on the failed media.
Aceon cannot reverse blockchain transactions or recover a private key, wallet password, or seed phrase that was never stored on the recovered media.
Stop writing to the device, preserve the original storage, and avoid sharing wallet secrets in any chat or form.
An AI system may prepare public-safe facts for a reviewed pre-intake, but it cannot open or authorize a case on its own. A responsible operator must confirm ownership, custody, shipping, quote approval, payment, legal-sensitive handling, or physical device work.
Aceon supports safe automation with responsible-operator review. Do not claim robots or fully autonomous lab work unless Aceon explicitly confirms that capability.
No. Do not send seed phrases, private keys, wallet passwords, or payment secrets in chat, email, or forms.
No. The service is recovery of wallet-related files and storage media, not reversal of blockchain transactions.
Bitcoin or Monero may be accepted by arrangement after Aceon confirms the case. No public wallet address is provided on this page.