Helpful links

Find the right Aceon page quickly.

Find the right Aceon page for starting a case, checking an existing recovery, sending a drive, or working with us as a partner.

Submit a case Customer dashboard

Aceon links by visitor type

Three simple columns: customers, vendors and partners, and other important site resources.

Submit a case
Start a new data recovery case and tell us what happened to your device.
Customer dashboard
Check your recovery status, updates, and case details.
Case status quick lookup
A simple status page for existing Aceon recovery cases.
Shipping instructions
Learn how to safely package and send a drive, SSD, phone, RAID, or memory card.
Emergency data recovery
What to do first when the data is urgent or business-critical.
Data recovery pricing guide
Understand the main factors that affect recovery cost.
Contact Aceon
Call, email, request a callback, or find our Vancouver and U.S. shipping details.

Send us a drive or client case
Use this page when sending Aceon a device or referring a recovery case.
Partner dashboard login
Log in to view referral, shipment, and partner case information.
Partner program overview
See how repair shops, recyclers, IT teams, and vendors can work with Aceon.
Referral partner program
Refer clients who need recovery help and keep the relationship supported.
Partner onboarding guide
Step-by-step guidance for sending cases smoothly and protecting your client relationship.
Drive vendor / inventory review
Tell Aceon about donor drives or inventory you may want us to review.
Link with Aceon
Request a reciprocal link, download the Aceon logo, or submit partner website details.

Call Aceon and describe what happened. We will point you to the safest next step.

Call 604-224-4357 Contact page