Aceon Data Recovery Vancouver Lab

Drop off, ship in, or call before another attempt makes recovery harder. Aceon helps with hard drives, SSDs, RAID/NAS systems, phones, USB drives, SD cards, and urgent business cases from the Vancouver lab.

First step

Choose the safest path for the device.

Safe first contact matters more than guessing the failure type. Start with the path that fits the risk level.

Call before powering on

Best for clicking, beeping, dropped, liquid-damaged, repeatedly disconnecting, or business-critical devices.

Call Aceon

Start quick intake

Best for stable non-urgent cases, shipped devices, and cases where photos, symptoms, or priority files need review.

Open quick intake

Ship after intake

Best for out-of-town cases after Aceon has enough detail to match the package and case notes when it arrives.

Read shipping instructions

Trust and triage

Local access with caution-first recovery advice.

Vancouver lab since 1998.
No recovery, no fee for qualifying cases.
Free initial guidance before risky next attempts.
Drop-off, ship-in, and U.S. receiving options.
Phone-first triage for urgent, unstable, RAID/NAS, server, and phone-damage cases.

Services from the Vancouver lab

Start with the closest recovery path.

Hard drive recovery

For clicking, dropped, beeping, formatted, external, internal, and not-detected hard drives.

SSD, USB, and flash recovery

For SSDs, USB drives, SD cards, microSD cards, and flash media that vanish or will not mount.

RAID, NAS, and server recovery

For business-critical arrays, QNAP, Synology, servers, failed rebuilds, and multi-disk incidents.

Phone and tablet recovery

For iPhone and Android cases involving water, no power, boot loops, photos, videos, messages, and app data.

USB drive recovery Vancouver

For broken, bent, not-recognized, or accidentally deleted USB flash drive cases.

Find the safest first step

Use the diagnostic route if you are not sure whether to call, start intake, ship, or stop immediately.

Drop-off and shipping

Use the route that keeps the case organized.

Main Office / Lab

Suite 300, 1275 West 6th Avenue
Vancouver, BC V6H 1A6

Mon-Fri · 9:00am-4:30pm
No appointment necessary during normal business hours.

Weekend drop-off

1329 East 13th Ave
Vancouver, BC V5N 2B5

7am-9pm · 7 days a week · By appointment.

U.S. receiving

Aceon Data Recovery
1685 H St. 43612
Blaine, WA 98230

Use this address after completing quick intake for shipped U.S. cases.

FAQ

Common Vancouver lab questions

Do I need an appointment at the Vancouver lab?

No appointment is necessary during normal business hours at the Vancouver office. Call first for urgent, unstable, RAID/NAS, or phone-damage cases.

Should I keep trying recovery software before visiting?

Stop if the device is clicking, dropped, liquid damaged, repeatedly disconnecting, or part of a RAID/NAS failure. More attempts can make recovery harder.

Can I ship a failed device to Aceon?

Yes. Start quick intake before shipping so Aceon can match the package to your device, contact details, symptoms, photos, and urgency.