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This private link shows the customer-safe status for your case. If anything looks wrong or urgent, call Aceon before taking the next step.
Private case link
Your Aceon case status
Secure case handoff
Send tracking or device photos
Add the carrier tracking number after shipping, or upload up to four clear JPEG, PNG, or WebP images of the device, label, and visible damage. Each image must be 8 MB or smaller.
Do not upload passwords, passcodes, private keys, wallet seeds, payment-card details, or images showing them.