First 5 minutes
Power down if possible. Do not charge. Do not use heat. Do not put the phone in rice and assume the data is safe. Do not keep testing it to see whether it works. Note the model, liquid, time, symptoms, and the data that matters most.
Water-damaged phone emergency
Phone went swimming? Protect the data before the next mistake.
If an iPhone or Android phone went into a pool, lake, ocean, bath, hot tub, sink, rain, snow, or washing machine, the next few minutes matter. The goal is not to make the phone look dry. The goal is to avoid charging, heat, rice, restore prompts, and routine repair choices that can make photos, videos, messages, contacts, authenticator data, and app records harder to recover.
- Clear 5-minute emergency steps
- Tap-to-call phone triage
- QR-card friendly for repair shops, hotels, pools, gyms, and marinas
- Routes wet phones to data-first recovery before routine repair
Why ordinary repair can be risky
A screen, battery, charging-port, or board repair may be useful later, but the data should guide the first decision. Repeated power attempts, heat, parts swaps, restore prompts, and corrosion can change the recovery path.
What Aceon needs to know
Tell Aceon the phone model, what liquid exposure happened, whether it was charged while wet, whether it powers on, whether the passcode is known, and whether the priority is photos, videos, messages, contacts, app data, or business records.
Case details
Tell Aceon what happened before more repair changes the phone.
Include the model, liquid or accident type, whether it was charged after exposure, symptoms, passcode/access status, and the exact data that matters.
FAQ
Common questions
Should I put a wet phone in rice?
Rice is not a data-recovery strategy. If the data matters, stop charging and testing the phone and get recovery-focused advice.
Can I charge it briefly to check?
Do not charge a wet, hot, corroded, or unstable phone just to test it. That can make damage worse.
Is this only for iPhones?
No. Aceon helps with iPhone and Android water-damaged phone cases where the data matters.