Hard drive recovery
Clicking, beeping, freezing, dropped, deleted, or undetected hard drives.
- Stop powering it on if it clicks or disappears.
- Do not run repair or recovery software.
Calgary data recovery
Expert Data Recovery Services for Calgary
We provide data recovery for institutions, businesses, and the public. We use best practices with modern equipment and techniques to maximize success. Don’t panic—just call us today to speak with a real person and get help quickly.
- Canadian intake through Vancouver, British Columbia
- Strong fit for business-critical storage incidents
- Best to call before repeated power-ons or rebuild attempts
- Use quick intake before shipping
Start here
Not sure what to do next?
Tell us what happened and what you need back. We’ll help you choose the safest next step for a hard drive, SSD, RAID/NAS system, phone, USB drive, or memory card.
- Stop if the device is clicking, wet, overheating, disappearing, or failing.
- Call if the data matters or the case is urgent.
- Start quick intake if you want to send details before speaking with us.
Before you call or ship
A few details help us help you.
Keep the device as it is, write down the symptoms, and tell us what you have already tried. We can then explain the next step before you spend time or money on another repair.
Call first when
- A drive is clicking, beeping, or not detected
- A RAID, NAS, or server is down
- A phone is wet, locked, dead, or stuck in a boot loop
- The files are important and you are unsure what to try
Phones and tablets
If your phone holds the only copy, call before charging or resetting it.
Water damage, no power, broken screens, lockouts, and boot loops can affect access to photos, videos, messages, contacts, and app data. Tell us what happened and we’ll explain the safest next step.
- Phone and tablet data recovery for damaged, locked, or inaccessible devices.
- iPhone water-damage recovery before charging, updating, or resetting.
- Phone water-damage first steps for immediate guidance.
Shipping from Calgary
We’ll help you choose the right intake path.
Most U.S. cases start with a call or quick intake. If shipping is the right next step, we’ll explain how to send the device to Vancouver, British Columbia before you pack it.
- Call first for clicking drives, RAID outages, wet phones, or urgent business cases.
- Use quick intake when you want to send the details online.
- Keep the original device available until we discuss the case.
Choose by device
Find help for your device.
Not sure which one fits? Call 604-224-4357 and talk with a real person before you power on, scan, repair, rebuild, charge, or reset it.
RAID, NAS, and server recovery
Business-critical RAID, NAS, QNAP, Synology, and server failures.
- Stop rebuilds, initialization, and drive swaps.
- Preserve drive order and configuration details.
Phone and tablet recovery
Water damage, no power, broken screens, boot loops, lockouts, or deleted photos and messages.
- Keep wet phones powered off; do not charge.
- Do not reset, update, or repair the phone.
SSD, USB, and memory cards
SSD not detected, USB or SD media missing, formatted, or holding lost photos.
- Stop using or formatting the media.
- Avoid scans and repair utilities.
FAQ
Common questions from Calgary clients
Can I call before shipping anything?
Yes. A short conversation can help you avoid an unnecessary repair, scan, reset, or shipping mistake.
What should I do if the drive is clicking?
Stop using it and call us. Repeated power-ons can make a physical failure harder to recover.
Can you help with phone photos and messages?
Yes. Call before charging, resetting, updating, or taking the phone to a routine repair shop.
How do I start?
Call 604-224-4357 or use the quick intake form. We’ll help you decide what to do next.
Talk with a person
Don’t guess when the files matter.
Call Aceon and tell us what happened. We’ll listen, answer your questions, and help you choose the next step.
Call 604-224-4357
Prefer to write first? Request a callback or start quick intake.
Prefer a callback?
Ask Aceon to call you back
Use this short callback form when you want human triage but cannot talk right now.
Need more detail?
Start a Calgary callback request
If you need a more detailed intake instead of a short callback request, use the main quick intake form.
More help
Useful next steps
Choose the page that best matches your device or read the shipping instructions before sending anything.
Device-specific help
More guidance for common problems.
When you’re ready, these pages explain the first steps for the most common Calgary data recovery situations.